Our Services
At One on One Care, we know that care needs aren’t one-size-fits-all. That’s why we take time to understand each client’s health, abilities, and goals. From there, we recommend the appropriate level of support — whether that’s companionship, hands-on personal care, or specialized care for more complex conditions.
Our Approach
Every client’s care plan is unique. We’ll guide you through the process, recommend the appropriate level of care, and adjust the plan as needs change. Our goal is to provide the right support at the right time — so families can feel confident their loved one is in good hands.
Companion Care & Homemaker Services
Ideal for those who are mostly independent but could benefit from a little extra support at home. Companion care helps maintain social connection and a safe, comfortable household.
Includes:
- Conversation and companionship
- Meal preparation
- Light housekeeping and laundry
- Errands, shopping, and transportation to appointments
Personal Care
Designed for individuals who need direct assistance with daily activities. Our caregivers provide respectful, hands-on support that helps clients remain safe, healthy, and comfortable at home.
Includes everything in Companion Care, plus:
- Bathing, dressing, and grooming
- Toileting and incontinence care
- Mobility and transfer assistance
- Medication reminders
- Feeding assistance
Specialized Care
For clients with advanced care needs, we offer caregivers trained in providing safe, compassionate support for chronic conditions or end-of-life situations.
Includes everything in Personal Care, plus:
- Dementia and Alzheimer’s care
- Other chronic condition support
- End-of-life and comfort care (non-medical)
- Tailored routines to reduce anxiety and improve quality of life
Medicaid Services
If you are seeking care for an elderly loved one or a loved one with a disability, you may be eligible for a Medicaid waiver. Medicaid waivers allow qualified individuals to receive care services in their homes rather than being placed in a nursing facility. To qualify for a Medicaid waiver in the State of Virginia, you must meet a list of eligibility requirements.
Eligibility:
To determine whether you or your loved one qualifies for a Medicaid waiver, contact your local Department of Family Services Office to begin the eligibility process. The following is an overview of the Medicaid waiver process for new recipients:
- To be eligible for a Medicaid waiver, a Medicaid Long Term Care Screening is required to assess the functional capacity of the individual.
- For those who are not receiving Medicaid benefits, an Application for Adult Medical Assistance will need to be completed and sent to the care recipient’s local Department of Social Services office.
- Once both financial and functional eligibility have been determined, an in-home assessment will be scheduled with a social worker and nurse from the Virginia Department of Health.
- An approval decision is made within 45 calendar days of the in-home and financial assessment.
- Once you have been approved for the waiver, One on One Care can start services for you right away. Have your social worker send your paperwork to us, and we will contact you to schedule an in-home assessment to determine which services are right for you.
At One on One Care, we are registered as a provider for:
- Personal Care and Respite Care (CCC+ Waiver)
- Developmental Disabilities (DD Waiver)
Do You Want to Change Your Provider Agency?
Are you receiving in-home care via a Medicaid waiver and want to transfer your care to another in-home care agency? You have the right to use any agency you wish. Transferring your services to our agency is simple. Contact your current agency, alert them that you would like to transfer your care to One on One Care and ask them to send us the documents needed for your transfer.
Please contact us at 540-288-1300 if you have any questions about the care transfer process.
